Refund policy
FULL REFUND, RETURN & EXCHANGE POLICY PAGE
TITLE: Refund, Return & Exchange Policy – Forged By Faith Supply Co.
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Refund, Return & Exchange Policy
At Forged By Faith Supply Co., our mission is to serve our customers with excellence, integrity, and honesty. If something isn’t right with your order, we’ll work with you to make it right.
Below you’ll find our full policy for refunds, returns, and exchanges.
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⏳ 30-Day Return Window
We accept returns and exchanges within 30 days of receiving your order.
To qualify, items must be:
Unworn and unwashed
Free of stains, scents, deodorant, or wear
In original condition with tags attached
Packaged in original or secure packaging
Accompanied by proof of purchase
🚫 Non-Returnable Items
The following items cannot be returned or refunded:
Clearance / Final Sale items
Digital downloads
Gift cards
Customized products
Items marked “Non-Returnable” on product pages
📦 Exchanges
If you ordered the wrong size or color, we’re happy to exchange it.
How to request an exchange:
Email contact@forgedbyfaithsupplyco.com with:
Order number
Item you want to exchange
Size/style you want instead
Exchanges are processed as soon as the original item is received back and inspected.
🛠 Damaged or Defective Items
If your item arrived damaged, misprinted, or defective, contact us within 7 days of delivery for a replacement at no charge.
Please include:
Order number
Photos of the issue
Clear photo of the full item
We will replace the item ASAP.
💰 Refunds
Once your return is received and inspected, we will notify you of approval or denial.
Approved refunds are issued to your original payment method.
Please allow 5–10 business days for the refund to appear depending on your bank.
Shipping fees are non-refundable unless the return is due to an error on our part.
📬 How to Start a Return or Exchange
Email our support team:
📩 contact@forgedbyfaithsupplyco.com
Include:
Your name
Order number
Reason for the return
Photos (if applicable)
We will send return instructions and shipping details.
Return Shipping Costs
Customer is responsible for return shipping unless the item is defective.
For exchanges, we ship the replacement to you for free.
🛑 Lost or Stolen Packages
We are not responsible for packages lost due to incorrect addresses entered at checkout.
If your package is lost in transit, we will assist in filing a claim with the carrier.
🙏 Our Commitment to You
Every piece of apparel we create is built with purpose. If we fall short, we want to make it right. Contact us anytime — we are here to serve you.2. FULL SHIPPING POLICY PAGE